Terms of Service
Fix it Task - Terms of Service
Effective Date: April 29, 2025
Welcome to Fix it Task! The website operated at https://fixittask.com. (the "Website") and any related mobile applications (the "App"), along with the services offered therein (collectively, the "Service"), are operated by Fix it Task. ("Fix it Task", "we", "us", or "our").
These Terms of Service (the "Agreement") set forth the general terms and conditions of your use of the Website, the App, and our Service. By accessing or using the Service, you (together with all persons accessing or using the Service, collectively, "Users") signify that you have read, understand, and agree to be bound by this Agreement.
1. About the Service
Fix it Task is an online platform that connects Users seeking services ("Clients") with independent third-party service providers ("Taskers"). We provide the platform only; we do not provide or perform any services ourselves. Fix it Task is not responsible for the quality, timing, legality, or any other aspect of the services provided by Taskers.
2. Eligibility
You must be at least the age of majority in your province or territory of residence in Canada to use the Service. By using the Service, you represent and warrant that you meet this requirement.
3. User Accounts
You must create an account to access certain features.
You agree to provide accurate, current, and complete information during registration.
You are solely responsible for all activities that occur under your account.
You agree to maintain the confidentiality of your account credentials.
4. Booking Services
Clients may post a task request specifying the nature of the service, location, and preferred timing.
Taskers may accept the task request at their discretion.
Each booking constitutes a separate agreement between the Client and the Tasker.
Important: Fix it Task does not guarantee that a Tasker will accept any specific task request.
5. Payments and Fees
All payments must be made through the Fix it Task platform.
Taskers set their rates, but Fix it Task may provide recommended pricing guidelines.
Fix it Task charges Taskers a commission between 10% and 20% on each completed task, depending on the service category.
Clients authorize Fix it Task to charge their designated payment method for task fees.
Taxes: Clients and Taskers are responsible for any applicable taxes.
6. Cancellations
Clients may cancel a request free of charge before a Tasker confirms acceptance.
If a Client cancels after confirmation but before service commencement, a cancellation fee may apply.
Taskers who cancel after accepting a task may face penalties including account suspension.
Cancellation policies are detailed in our Cancellation Policy.
7. User Conduct
Users agree not to:
Use the Service for any unlawful purpose.
Misrepresent themselves or the services offered.
Engage in harassment, discrimination, or abuse.
Circumvent the platform by arranging payment outside Fix it Task.
Fix it Task reserves the right to suspend or terminate any account for violations.
8. Disclaimers
Fix it Task provides the Service "as is" and "as available."
We do not guarantee the accuracy, reliability, or quality of any services booked through the platform.
Your use of the Service is at your sole risk.
9. Limitation of Liability
To the maximum extent permitted by law, Fix it Task shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the Service.
10. Indemnification
You agree to defend, indemnify, and hold harmless Fix it Task and its affiliates from any claims, damages, obligations, losses, liabilities, and expenses arising from your use of the Service, your violation of this Agreement, or your violation of any third-party rights.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Continued use of the Service after changes indicates your acceptance of the updated Terms.
12. Governing Law
This Agreement shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. You agree to submit to the exclusive jurisdiction of the courts located in Toronto, Ontario.
13. Contact Us
For any questions about these Terms, please contact us at:
Email: support@fixittask.com
Thank you for using Fix it Task!