Privacy Policy
Fix it Task - Privacy Policy
Effective Date: April 29, 2025
This Privacy Policy (the "Policy") explains how Fix it Task. ("Fix it Task", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you access or use: (a) our website located at https://fixittask.com (the "Website"), (b) our mobile application (the "App"), and (c) the services we provide through the Website or App (collectively, the "Service").
This Policy is incorporated into our Terms of Service and forms an integral part of your agreement with us. By using our Service, you consent to the data practices described in this Policy.
1. Information We Collect
Personal Information We may collect personal information such as:
- Your name, phone number, email address, and home address
- Payment and billing information (processed securely via third-party providers like Stripe)
- Location data (with your consent)
- Profile photos and account credentials
- Licences, certificates, or tax-related documents (for Taskers)
- Communication between you and other users through the Service Non-Personal Information We also collect non-identifiable data such as:
- IP address, browser type, and device info
- Website usage and traffic patterns
- Cookies and similar technologies to enhance your experience
2. How We Use Your Information
We use your information to:
- Provide and improve the Service
- Process payments and complete transactions
- Match Clients with Taskers
- Send confirmations, updates, and marketing emails (if opted-in)
- Enforce our Terms of Service
- Respond to inquiries and provide customer support
- Ensure security and prevent fraud
3. Sharing of Information
We share your personal information only when necessary:
- With Taskers or Clients, to fulfill service requests
- With trusted third-party service providers (e.g., payment processors, hosting partners)
- When required by law or to enforce our legal rights
- In the event of a merger, sale, or acquisition We do not sell your personal data.
4. Your Choices
- You can access and update your account information at any time.
- You can opt out of marketing communications via unsubscribe links or contacting us.
- You may disable location tracking at the device level, though some features may be limited.
5. Cookies and Tracking Technologies
Fix it Task uses cookies and similar tools to enhance your experience. You may disable cookies in your browser, but some features of our Service may not function properly.
6. Children’s Privacy
Our Service is not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from minors.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.
8. Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.
9. Access and Correction
You may request access to or correction of your personal data by contacting us at the address below. We will respond as required by applicable Canadian privacy laws.
10. International Transfers
Your data may be stored or processed in countries outside of Canada, including the United States, and may be subject to access by government authorities in those jurisdictions.
11. Changes to This Policy
We may update this Policy periodically. If significant changes are made, we will notify you via email or through the Service. The updated version will always be available on our Website with the effective date.
12. Contact Us
For questions or requests related to privacy, please contact:
Privacy Officer Fix it Task Email: support@fixittask.com